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FAQ's

Insulated Windows

If only one of the individual glass panels in an insulated window breaks or needs replacement, is it necessary to replace all panels?
Yes. It comes as a prefabricated unit, so it gets replaced as a unit.

Windy Conditions

My store is located on a corner. On a windy day the air whips around, catches the door as it opens and is ripping it out of the frame. How can I prevent that from happening and possibly hurting my customers?
Reverse the swing of the door so it opens against the direction of the wind, and install a 3' windbreak to direct the wind around the entrance, making it easy for your customers to open.

Revolving Doors

How often do I need maintenance for revolving doors?
We recommend they be looked at twice-a-year for regulation of speed, and to have the break-away devices lubricated.

Door Closers

What kind of door closers should I install?
A surface mounted closer will be less expensive and only allows a door to swing one way. An overhead concealed closer, although more expensive, will be concealed in the header of the door so you won’t see it, and will allow your door to open two ways.

Privacy Issues

What type of specialty glass should be used when designing a conference room for privacy?   
There are two options to consider for glass partition walls in a conference room to achieve privacy.

Option #1 is to install decorative or patterned glass. It comes in a variety of design options, requires production time of at least 2-8 weeks, and along with matching framework is aesthetically as fine as it gets.

Option #2 is to install decorative or patterned film to an existing or new clear standard glass. Film also offers a variety of design choices, available immediately, and is a more cost efficient solution to achieve privacy.

Same-Day Service

How long does it take to replace broken glass in an emergency situation?
Your emergency is our top priority. Day or night, any day of the week, you’ll speak to a live person who’ll contact our on-call service representative immediately. We board it up to secure the building, and replace the glass within 24 hours. For customers upon request, we  can keep your materials in stock, so we can replace the glass in one trip.

Graffiti Shield

Recently a vandal etched the outside of the oversized glass front windows in my building. How do you remove those acid etchings?
Unfortunately, there’s no solution for removing the acid etchings. However, after replacing the damaged glass, we can install a transparent graffiti shield on the outside to protect the glass. If vandals strike again you'll need only to replace the film, which is significantly less expensive.

Solar Window Film

The tenants in my building complain year-around about the sun’s heat and glare in their offices. Is there a cost effective solution? 
Yes. Installing solar window film is the best solution to regulate the uneven temperatures in your office. It will keep out much of the sun’s heat in the summer and retain warmth in the winter, noticeably lowering your air conditioning and heating costs. It will also block out the sun’s glare, but not the light. You’ll be able to keep your blinds open all day and not add to the cost of artificial light. Available in clear, tinted and reflective.

General
 

What is your warranty?
While each product differs in the length and type of warranty that is offered, Stadia has one goal for any service that we provide and that is your 100% Satisfaction. For warranties on specific products, contact any of our operations department or your sales representative.
   
What brand names do you use?
Stadia’s company mission is to provide the finest products and services in the glass and door industry. We do our own due diligence in researching the vendors and manufacturers of the products that we use. Each supplier must have a set of company values that compliment our values and fulfill our mission statement.

Why do the edges around mirrors turn black?
Unfortunately, we live in a world whose environment has many contaminates floating in our air. Contaminates and natural moisture attack the vulnerable edges of mirrors eroding the silver backing which causes discoloring and eventual flaking of the silver. At Stadia we use the most current technology available to seal the edges to retard this effect.   

What is the difference between tempered glass and safety glass?
There are primarily two types of safety glass.

1) Tempered glass is a safety glass that is used for entrance doors in buildings and certain other building locations as specified in the building codes. In addition, it is used in vehicles in door glasses, vent glasses and back glasses. In manufacturing this tempered glass is heated to over 1,100 degrees and then shot with cool air jets causing the glass to cool very rapidly. This cooling process causes the outside surface to become much harder than the inner part. When broken, it shatters into tiny fragments with rounded edges.

2) Laminated glass is used primarily for vehicle windshields. This glass is made of two pieces of glass bonded together by a plastic inner layer. The plastic inner layer called polyvinyl butyral cushions crash impacts and prevents glass from separating which reduces the danger of serious lacerations.   
    
Why do insulated or thermal glass units fog?
All insulated glass will eventually fail. The manufacturing process seals two pieces of glass together with a vacuum created in the center that produces the insulating effect. Assuming proper installation, ultraviolet rays and moisture are the major reasons for seal failure, which allows water infiltration causing the unit to fog. Stadia has now implemented a process in which we can reseal your sealed units. Please ask your salesperson for more information.

Why are all of Stadia’s trucks, equipment and business cards pink?


   
Are hollow metal doors available in different gauges?  
Yes HM doors come in many available steel gauges for example 20, 18,  and 16.  The lower the gauge, the thicker (and stronger) the steel (ex. a 16 gauge steel is thicker than a 20 g. steel).

Do hollow metal doors have different fire ratings?
Yes, ratings are A,B and C labels.  
A label is 3 hours
B label is 90 minutes
C label is 20 minutes
    
How long has Stadia been in business?
Stadia has been serving Toronto, GTA and across Canada for 20 years.



If you still haven't found the answer to your question please contact us and we'll do everything we can to find the answer.

 

 

 
 

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